A guest blog post from an experienced retailer, Katie Kapro What do you feel when you hear the words “Black Friday?” I feel a tightness in my chest. My breath becomes shallow. I inadvertently start clenching my teeth. For real. Black Friday has been [...]
A guest blog post from our friends at InMoment. “The customer is always right.” You’ve probably heard that a million times. But let’s talk about what happens when the employee is right, and how your company can benefit from listening to its frontline employees. [...]
A guest blog post from our friends at shopPOPdisplays Brick-and-mortar stores continue to face a plethora of challenges as online shopping opportunities increase. In order to combat these challenges, retail stores can utilize point-of-purchase displays to boost sales once again. Learn about how people [...]
A guest blog post from our friends at TextMagic Everyone knows that small businesses have an ace up their sleeves when it comes to customer service. They’re small enough to offer a personalized customer experience whereas larger businesses simply don’t have the manpower to [...]
A guest blog post from our friends at Fit Small Business. Every business wants the opportunity to grow, and yet in retail, you can’t always grow by increasing profit margins. But imagine there was a small change you could make to your retail business [...]
A guest blog post from our friends at Fit Small Business As a small retail business, one of the hardest tasks is to price your products. Which pricing strategy should you employ? Should you price high or low? What informs your competitors’ prices and should [...]
A guest blog post from our friends at ShopKeep If your retail business is already using POS software, you understand firsthand the benefits of adopting a robust, quality system. But are you aware of the benefits of POS integrations and why they are important? [...]
A guest blog post from our friends at PureChat The perfect customer has hit your site. They’ve cruised effortlessly from the home page to a product listing, and they’re one step away from sealing the deal at checkout. Then *poof* they’re gone... Struggling to [...]
An excerpt from "Shipping Nirvana" created by our friends at ShipStation The real challenge when figuring out your shipping strategy is determining a solution that cuts into your margins as little as possible yet remains attractive to your customers. And this is something you're [...]
A guest blog from our friends at Heartland Fraudulent sites are leaving many customers weary of shopping online. Follow this guide for five simple ways to help your checkout page convert more shoppers into buyers. 1. Trust Badges Trust badges are icons or [...]